Privacy Policy
Last updated:
1. Introduction
Handyruhe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website, mobile application, and iBeacon device (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Email Address: When you register for our Service or make a purchase, we collect your email address to send you receipts, updates, and important information about your account.
- Device Information: When you register a Handyruhe device, we collect the device serial number and any nickname you assign to it.
- Payment Information: Payment processing is handled by Stripe. We do not store your full payment card details. Stripe processes payments in accordance with their privacy policy.
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information, including:
- Device Events: We record when your phone is put away or picked up, including timestamps and associated device identifiers.
- Session Data: We track session information, including start and end times, duration, and associated device identifiers.
- IP Address: We may collect your IP address when you interact with our Service for security and analytics purposes.
- Beacon Data: If you use our iBeacon device, we may collect UUID, major, and minor values associated with beacon interactions.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information, including purchase confirmations and invoices
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, prevent, and address technical issues and fraudulent activity
- Personalize and improve your experience
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), hosting, and analytics. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at handyruhe@nimling.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
For more information about our use of cookies, please see our Cookie Policy section below.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to facilities located outside your jurisdiction.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: handyruhe@nimling.com